Principal Product Manager, Identity & Trust

## The Role

Every Life360 moment starts with a sign-in. A parent checks on a teen's first drive; a grown child makes sure an aging parent got home safely. If the wrong person gets into an account, or a loved one gets locked out, we've created a trust-breaking moment. We're hiring a **Principal Product Manager, Identity & Trust** to own the front door: identity, authentication, sign-in, and account recovery, from the experiences members see to the services, risk signals, and data models behind them, across 180+ countries.

## What You'll Do

- Own the front door: define the vision, strategy, and roadmap for authentication and authorization, plus registration, session management, credential lifecycle, and CIAM, across mobile, web, and partner integrations
- Make recovery safe and humane: get legitimate members back in quickly without handing keys to an attacker, treating recovery as a security surface, not just a support flow
- Stay ahead of attackers: partner with Security to anticipate account takeover, credential stuffing, phishing, and SIM-swap, and build layered defenses before they show up in the data
- Move beyond passwords: lead the roadmap for passkeys, passwordless and phishing-resistant auth, step-up and risk-based auth, and device-bound sessions
- Build for the whole world: design identity for phone-number-first markets, SMS and OTP deliverability and cost, and a wide range of devices and connectivity
- Define the metrics that prove a world-class consumer identity experience, and drive alignment across engineering, security, privacy, and customer care

## What We're Looking For

- Senior product leadership experience owning identity, authentication, or trust-and-safety at consumer scale
- A strong point of view on balancing friction against trust, backed by shipped outcomes
- Fluency working across engineering, security, privacy, and support to move a shared roadmap
- Comfort with the technical substrate: sessions, tokens, risk signals, and the data behind them

## Strong Advantages

Nice-to-haves, not strict requirements.

- Experience launching passwordless or passkey authentication at scale
- Background in fraud, risk, or account-takeover defense
- Global consumer products spanning many countries and carriers

## Why This Role Is Special

Identity is the front door to our members' most sensitive data, and it has to be effortless and secure. You'll be a force multiplier for every team that depends on identity, with direct ownership of the systems that decide who gets in.

## Location

Remote (United States).

## Next Steps

Tell us about an identity or trust problem you owned, and how you'd approach the same tradeoff for a family-safety product at global scale.